CUSTOMER SATISFACTION SURVEY WE APPRECIATE AND VALUE YOUR FEEDBACK Company Name Address Street Address City State Zip Code PhoneEmail Address Date MM slash DD slash YYYY Please answer the following questions according to the services provided by Accurate Components CorporationCustomer Service Knowledge of Products 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Customer Service Support 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Quality Of Components 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Lead Time 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA On-Time Delivery 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Pricing of Components 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Promptness of Quote 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Product Lines 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Quality Response Time 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Shipping & Delivery 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Over All Satisfaction 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Correctness of Certification 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA Availability Of Components 1. Needs Improvement 2. Satisfied 3. Highly Satisfied 4. Excellent 5. NA We at Accurate Components Corporation will appreciate your comments on ways for our improvement.Comments
